Privacy Policy
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MotorBay Auctions
Last Updated: August 9, 2025
Use of this Website signifies your acknowledgment of and consent to this Privacy Policy. Please read this Privacy Policy carefully before using our Website or services.
MotorBay Auctions (“MotorBay,” “we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy describes how we collect, use, disclose, and protect your information when you access or use our website, services, auctions, communication tools, and related offerings (collectively, the “Service”).
By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
We may collect personally identifiable information that you voluntarily provide to us, including but not limited to:
Full name
Email address
Phone number
Mailing address
Account login credentials
Payment and billing information
Vehicle, bidding, and transaction details
Communication preferences
Where permitted by law and with your consent, we may collect sensitive information such as:
Information required for identity verification
Financial or credit-related information when necessary to complete transactions
When you visit our Website, we may automatically collect certain non-personal data, including:
IP address
Browser type and version
Device type and operating system
Pages visited and time spent on the Website
Referring URLs
This information is used in aggregate form to analyze trends, administer the Website, and improve our services.
MotorBay Auctions uses cookies, web beacons, and similar technologies to enhance user experience and analyze Website usage.
Essential Cookies: Required for core functionality and security
Functionality Cookies: Remember preferences and login details
Analytics Cookies: Help us understand Website performance
Performance & Tracking Cookies: Measure traffic and user interaction
You may disable cookies through your browser settings; however, doing so may limit certain Website features.
We may use your information to:
Provide, operate, and maintain our Service
Create and manage user accounts
Facilitate auctions, bids, payments, and transactions
Communicate with you via email, phone, or SMS
Send service-related notices and updates
Provide customer support
Improve Website functionality and user experience
Comply with legal obligations and enforce our policies
By providing your mobile phone number, you consent to receive informational and transactional messages from MotorBay Auctions, such as:
Account notifications
Auction updates
Transaction confirmations
Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying STOP or request assistance by replying HELP.
We do not sell, rent, share, or disclose SMS opt-in data or consent to third parties or affiliates for marketing or promotional purposes.
We do not sell consumer personal information except as permitted by law. We may disclose your information only in the following circumstances:
Service Providers: Trusted third parties who perform services on our behalf (payment processing, hosting, analytics, communications)
Legal Obligations: When required by law, court order, or government request
Business Transfers: In connection with a merger, acquisition, or sale of assets
With Your Consent: For any other purpose disclosed at the time of collection
All third parties are contractually required to protect your information and use it only for authorized purposes.
We retain personal information only for as long as necessary to:
Fulfill the purposes outlined in this Policy
Comply with legal, accounting, or regulatory requirements
Resolve disputes and enforce agreements
Usage data is generally retained for a shorter period unless required for security or legal compliance.
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
If you are a California resident, you have the right to:
Request access to your personal information
Request deletion of your personal information
Request correction of inaccurate information
Opt out of the sale or sharing of personal information
Not be discriminated against for exercising your rights
To exercise your rights, please contact us using the information below.
Our Website does not respond to “Do Not Track” signals.
Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take steps to delete it promptly.
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the Service constitutes acceptance of the revised Policy.
If you have any questions about this Privacy Policy or our data practices, please contact us.
MotorBay Auctions